Inside Sales Representative

DPR•Atlanta, GA
•Onsite

About The Position

OES Equipment, part of the DPR Family of Companies, is seeking an Inside Sales Representative for its Cartersville, Georgia Mega Project location. The role provides advanced inside sales and customer support by managing customer inquiries, sales orders, and fulfillment activities. The representative serves as a primary internal point of contact for customers, supporting accurate order processing, timely issue resolution, and consistent service delivery. Strong product knowledge and process expertise are applied to support revenue growth and customer satisfaction, in close collaboration with outside sales representatives, branch leadership, and internal support teams. DPR describes its work as a commitment to building great things together. Employees are expected to take ownership of outcomes and act in the best interest of the team, customer, project, and organization. The company emphasizes trust, shared leadership, open communication, disciplined action, respect for individuals, integrity, enjoyment, uniqueness, and an ever-forward mindset. DPR Construction is a self-performing general contractor focused on technically complex and sustainable projects in advanced technology, life sciences, healthcare, higher education, and commercial markets. Founded in 1990, DPR is a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

Requirements

  • High school diploma or equivalent experience required.
  • 3–5 years of related experience in inside sales, customer service, or sales operations required.

Nice To Haves

  • 2–4 years of experience in construction supplies, the equipment industry, or a related field preferred.

Responsibilities

  • Manage customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution.
  • Create and maintain accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards.
  • Coordinate purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines.
  • Support inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies.
  • Collaborate with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions.
  • Use product and equipment knowledge to support customer decision-making and resolve service-related issues.
  • Prioritize daily tasks and manage time effectively to consistently meet service standards.
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