Inside Sales Representative
About The Position
Stimulus Technologies is seeking an Inside Sales Representative to drive customer growth for Stimulus Broadband’s fixed wireless and fiber internet services. The representative responds to inbound leads, qualifies prospects, recommends suitable service plans, and closes sales by phone, email, and text before handing accurate orders to the installation team. The role suits a confident communicator who can explain technical topics in plain language, consistently follow up, and stay motivated by goals and commission. Experience selling internet, telecom, or subscription services is a plus. The position reports to the Director of Sales and Marketing. It is remote and may include occasional travel. Candidates must live within Stimulus Technologies’ five-state footprint—California, Missouri, Nevada, New Mexico, and Oregon—although candidates in adjacent states may be considered.
Requirements
- At least 1 year of inside sales, call center sales, or customer-facing sales experience with measurable goals.
- Confident, friendly phone presence and the ability to explain technical topics in plain language.
- Comfort handling objections and asking for the sale.
- Experience with a CRM or sales-tracking software and basic computer skills.
- Clear written communication for email and text follow-up.
- High school diploma or equivalent.
- Ability to sit and work at a computer and on the phone for extended periods.
- Ability to use a headset, computer, and standard office equipment.
- Must pass required pre-employment and random background checks, as well as drug, alcohol, and cannabis testing.
- Must live within California, Missouri, Nevada, New Mexico, or Oregon; candidates in adjacent states may be considered.
Nice To Haves
- Experience selling internet, telecom, cable, wireless, or other subscription services.
- Familiarity with fiber and fixed wireless technology.
- Experience selling in rural or small-town markets.
- Bilingual in English and Spanish.
Responsibilities
- Respond promptly to inbound leads from the website, advertisements, referrals, and events by phone, email, and text.
- Qualify prospects by confirming service availability at their location and understanding their connectivity needs.
- Recommend appropriate fiber or fixed wireless plans and clearly explain pricing, installation, equipment, and current promotions.
- Handle objections and honestly compare Stimulus Broadband’s services with satellite, cellular, and other local options.
- Close sales and coordinate with operations to schedule installations, ensuring orders are complete and accurate.
- Coordinate and schedule line-of-sight surveys with field teams as needed.
- Consistently follow up on open opportunities, past quotes, and waitlist sign-ups in new fiber build areas.
- Reactivate older and dormant leads through targeted calls, emails, and text outreach.
- Log every call, email, and sale in the CRM to keep pipeline and lead-source reporting accurate.
- Meet or exceed weekly and monthly targets for calls, conversations, quotes, and closed sales.
- Share customer feedback and common questions with marketing to help improve campaigns, messaging, and website content.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
