Inside Sales Representative

Nissha Medical Technologies•Buffalo, NY

About The Position

Nissha Medical Technologies is hiring an Inside Sales Representative for its Business Media team. The role supports designated Business Leadership in retaining and growing business within an assigned territory. It focuses on maximizing revenue and profitability through proactive outbound sales efforts and developing business with prospective and existing customers in target markets. The representative conducts sales outreach by phone, internet, email, and other internal tools; researches prospective customers and market opportunities; advances opportunities through the sales pipeline; and supports customer relationships and sales initiatives. The role also prepares sales quotes, determines discounts in accordance with customer qualifications and company requirements, maintains account and pipeline information, and collaborates with Sales Leadership and other departments to address customer needs and improve processes. Travel within the territory and periodic travel may be required. Nissha Medical Technologies is a global contract development and manufacturing organization and the medical devices business unit of Nissha Co., Ltd. Its teams design and manufacture medical devices and solutions across areas including patient monitoring, surgical and interventional solutions, precision components, and emerging technologies.

Requirements

Associate degree required.
At least 1 year of sales experience or 2 years of customer service experience.
Excellent verbal and written communication skills.
Ability to conduct effective research and strategize.
Ability to close sales.
Ability to prioritize and manage time effectively.
Self-driven and self-motivated, with the ability to complete tasks and gain new business.
Ability to work in a fast-paced environment and constructively with others in a team environment.
Proactive and self-motivated approach to work.
Strong analytical and problem-solving abilities.
Strong interpersonal skills and the ability to communicate appropriately and effectively with customers in a variety of situations.

Nice To Haves

Bachelor’s degree in a related field preferred.
Strong leadership ability and potential.

Responsibilities

Conduct outbound sales activities by phone, internet, email, and other internal tools to generate business from prospective and existing customers in assigned target markets, while meeting daily activity goals.
Make customer and prospect calls and meet established expectations.
Research prospective customers to identify effective selling and pricing strategies that support new sales growth.
Identify market needs and opportunities through customer engagement, lead follow-up, and competitor monitoring; share insights and recommendations with Sales Leadership.
Drive assigned opportunities to a sale by the estimated close date and move them efficiently through the sales pipeline.
Travel as needed within the assigned territory to support sales initiatives, customer relationships, and Sales Leadership.
Communicate product and company information to customers, address their needs, support company objectives, negotiate when appropriate, and respond promptly to leads and inquiries.
Prepare sales quotes and determine discount levels based on customer qualifications, needs, and company requirements.
Maintain current product and company knowledge to respond accurately to customer questions.
Collaborate with Sales Leadership on sales strategies informed by customer feedback and market research, and contribute recommendations to budgeting and related planning.
Maintain rolling account information in the pipeline system and supporting tracking methods, including Quarterly Business Reviews and Annual Review Meetings.
Coordinate with other departments on order placement, customer complaints, product information, and related issues.
Work with Customer Service as needed to address customer needs and concerns.
Identify and recommend process improvements when opportunities arise.
Represent Nissha Medical Technologies / Graphic Controls professionally to team members, customers, and prospects.
Perform other duties as assigned and travel periodically as required.