Inside Sales Representative

Ambient Edge • Henderson, NV

5d

About The Position

Ambient Edge is seeking a motivated Inside Sales Representative to make outbound calls regarding service invoices and leads that were not sold in the field. The role focuses on achieving department sales goals by building rapport with potential customers, converting lost opportunities into sales, and working with the sales team to establish plans. The representative handles HVAC and plumbing inquiries, follows up with leads, recommends suitable products and services, and schedules appointments while delivering a positive customer experience.

Requirements

• Proven track record in sales.
• Ability to handle rejection and maintain professionalism.
• Excellent listening skills and ability to deliver an extraordinary customer experience.
• Integrity and ability to promote a positive company image.
• Exceptional organizational, follow-through, verbal, and written communication skills.
• Outgoing personality suitable for a fast-paced, goal-driven environment.
• Highly motivated, flexible, and positive attitude.

Nice To Haves

• Three or more years of outbound sales experience is preferred.

Responsibilities

• Convert technician recommendations, unsold estimates, and sales proposals into booked appointments and sales.
• Handle inbound and outbound calls, emails, and lead follow-up for HVAC and plumbing services.
• Re-engage cold leads and develop outreach strategies to generate new opportunities.
• Identify customer needs, recommend appropriate products and services, and overcome objections.
• Track, manage, and follow up on leads in the CRM to meet sales and productivity goals.
• Schedule service, maintenance, sales, and follow-up appointments with urgency.
• Build strong customer relationships and deliver a positive customer experience.
• Collaborate with field teams and department managers to improve lead conversion and appointment-setting strategies.
• Meet individual and team sales goals using company sales processes, training, and Nexstar best practices.

Benefits

• Competitive hourly base pay and bonus structure; high-performing representatives can expect to earn $100,000 or more per year.
• Employer pays almost 100% of medical, dental, and vision coverage and 50% of family coverage.
• Paid time off.
• Flexible schedule.
• Wellness programs.
• Employee discounts.
• 401(k) plan with a 100% match.
• Continuous career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed