Inside Sales Representative
About The Position
We're partnering with a leading national retailer in the music industry that's expanding its Kansas City sales organization and hiring multiple Inside Sales Representatives. This is a unique opportunity for someone who brings together professional sales ability and genuine knowledge of music, instruments, recording, or audio gear. You'll work in a structured inside sales environment where you'll develop your own book of business, build long-term customer relationships, and become a trusted resource customers return to as their musical needs evolve. This isn't simply about processing transactions. It's about consultative selling, relationship development, and turning customers into long-term clients.
Requirements
- Approximately 2–3+ years of sales experience and/or relevant professional music-industry experience
- Experience working toward sales goals, quotas, or measurable performance targets
- Strong consultative selling and relationship-building skills
- Confidence communicating extensively with customers over the phone
- Experience with CRM systems, customer follow-up, or pipeline management
- Strong accountability, reliability, and follow-through
- Ability to thrive in a structured, metrics-driven sales environment
- Genuine knowledge of musical instruments, recording equipment, pro audio, live sound, DJ equipment, or related gear
- Comfort learning and utilizing new technology, digital tools, and AI-enabled resources
Responsibilities
- Build, manage, and grow your own book of business
- Develop long-term relationships and become a trusted advisor to customers
- Consult with customers to understand their goals and recommend the right instruments, equipment, and solutions
- Manage inbound, outbound, and relationship-driven sales activity
- Proactively follow up with customers and develop repeat business
- Work toward defined sales targets, conversion goals, and performance metrics
- Identify opportunities for upselling, cross-selling, and complete product solutions
- Utilize CRM platforms and digital tools to manage customer relationships and opportunities
- Maintain strong productivity across calls, follow-ups, and outbound activity
- Participate in hands-on product and vendor training
- Continuously develop your sales skills and product expertise
Benefits
- Commission / performance incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
