Inside Sales Representative

Carter Lumber•Lancaster, OH
•Onsite

About The Position

The Inside Sales Representative (ISR) serves as a customer-facing representative in the store, providing friendly customer service and helping customers with their projects. The role includes sharing product information, advising on project needs, preparing estimates for packages and projects, and processing transactions. The ISR also follows up on online customer quotes, cold calls to qualify new leads, supports Outside Sales Representatives as needed, and assists with inventory control through cycle counts and resolution of overages and shortages. Training is provided on company products, the POS system, and paperwork. Compensation is salary plus commission, with no stated cap on commission.

Requirements

  • Experience with sales in a building materials environment.
  • Experience working in sales or customer service.
  • Friendly, outgoing personality.
  • Effective communication skills.
  • Ability to be a team player.
  • Ability to ensure sales and profit goals are met.

Nice To Haves

  • Familiarity with building materials.

Responsibilities

  • Assist customers who visit the store.
  • Provide product information and advice on project needs.
  • Prepare estimates for packages and projects.
  • Process customer transactions.
  • Follow up on online customer quotes.
  • Cold call to qualify new leads.
  • Support Outside Sales Representatives as needed.
  • Conduct inventory cycle counts and resolve overages and shortages.
  • Help ensure sales and profit goals are met.

Benefits

  • Health, dental, and vision plans (single and family) available after 30 days of employment.
  • Short- and long-term disability.
  • Company-paid life insurance and AD&D.
  • Optional supplemental life insurance.
  • Company-match 401(k).
  • Vacation time and paid holidays.
  • Vendor incentives.
  • Room for growth; the company promotes from within.
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