Inside Sales Representative

HUNTER COMMUNICATIONS•Central Point, OR

48d•Onsite

About The Position

As an Inside Sales Representative (also known as a Customer Account Specialist internally), you will contact prospective customers to deliver tailored internet and phone solutions. We are seeking a self-motivated, relationship-driven professional who enjoys problem-solving. If you excel at building rapport, identifying customer needs through thoughtful conversations, and providing personalized solutions, we'd love to have you on our team!

Requirements

High school diploma or equivalent (associate or bachelor’s degree preferred).
1 year sales experience required
Prior experience in customer service, sales, or call center environments preferred.
Proficiency in CRM systems (Salesforce, Rev.io) and Google Suite or similar platforms.
Strong communication and problem-solving skills.
Ability to work independently and as part of a team.
Passionate about customer service and relationship-building.
Strong adaptability and willingness to learn.
Ability to multitask and prioritize in a fast-paced environment.
A proactive approach to problem-solving and customer engagement.

Nice To Haves

associate or bachelor’s degree preferred
Prior experience in customer service, sales, or call center environments preferred.

Responsibilities

Handle inbound sales inquiries and guide customers through the selection process.
Proactively follow up with prospective customers to close sales and provide additional assistance.
Efficiently manage time to balance customer interactions, follow-ups, and administrative tasks.
Educate customers in pricing, promotions, and available services.
Assist customers with scheduling and rescheduling service appointments.
Attend local events to drive brand awareness as needed.
Process customer orders from phone, email, text, chat, and website inquiries.
Maintain accurate and up-to-date records in CRM systems (Salesforce, Rev.io).
Ensure seamless coordination between sales and installation teams.
Work closely with cross-functional teams, including managers and senior leadership.
Participate in training and team meetings to enhance skills and contribute to company initiatives.
Demonstrate adaptability and a willingness to learn new systems and processes.
Meet and exceed sales goals and overall objectives.