Inside Sales Representative - WT

Inpro Career • Charlotte, NC

70d • Onsite

About The Position

Inside Sales Representative Mint Hill, NC | Inpro Are you the person who sees an opportunity and thinks, “Let’s make it happen”? We’re looking for an Inside Sales Representative to join our team in Mint Hill, NC. This is not your typical inside sales role. You’ll be part sales strategist, part relationship builder, part project quarterback—and a trusted resource for customers from the first conversation all the way through delivery. At Inpro, we believe great sales relationships are built on more than a quote. They’re built on understanding the customer, knowing the product, solving problems, following through, and earning the next opportunity. If that sounds like you, we’d love to talk.

Requirements

• Bachelor's degree in Business, Marketing, Construction Management, Communications, or a related field preferred—or an equivalent combination of education and experience.
• 2+ years of experience in inside sales, account management, business development, customer service, project coordination, or a related customer-facing role preferred.
• Demonstrated ability to prospect, identify customer needs, develop opportunities, and advance sales.
• Strong relationship-building and professional selling skills.
• Excellent verbal and written communication skills.
• Strong organization, analytical thinking, and problem-solving abilities.
• Ability to manage multiple projects, customers, quotes, and deadlines.
• Comfort working with—or willingness to learn—architectural drawings, specifications, and construction documents.
• A genuine interest in learning technical products and applications.
• Proficiency with Microsoft Office.
• Self-motivation, initiative, accountability, and persistence.
• Ability to collaborate effectively across multiple departments.
• Flexibility to work in a fast-paced, deadline-driven environment.

Nice To Haves

• Experience in commercial construction, architectural products, building materials, manufacturing, or contract furnishings is a plus.
• Experience with Salesforce or other CRM/ERP systems is a plus.
• Willingness to travel approximately 10% for customer meetings, training, trade shows, and other business activities.

Responsibilities

• Actively build the pipeline through prospecting for new customers, projects, and opportunities via outbound calls, email campaigns, referrals, trade shows, construction reporting services, BuildingConnected, and other lead sources.
• Identify opportunities within existing accounts through cross-selling and upselling.
• Develop relationships with architects, designers, owners, general contractors, subcontractors, dealers, and other key decision-makers.
• Partner with Regional Sales Managers to develop and execute regional sales strategies.
• Keep a pulse on competitors, market activity, and emerging projects.
• Support key, national, corporate, and strategic accounts.
• Serve as a responsive point of contact for questions about products, pricing, quotes, orders, shipments, and project status.
• Uncover customer needs, address objections, recommend solutions, and move opportunities forward.
• Educate customers on product features, applications, benefits, and value.
• Build strong partnerships with Regional Sales Managers and internal teams.
• Develop expertise in Inpro's products, applications, specifications, installation considerations, and competitive solutions.
• Prepare accurate, competitive quotes and bids.
• Recommend products and technical solutions.
• Interpret architectural drawings, specifications, and construction documents.
• Support product substitutions and submittal packages.
• Provide product samples, specifications, and project documentation.
• Present virtual CEU courses and participate in customer and dealer training.
• Coordinate with Customer Care, Technical Support, Engineering, Operations, Production, Finance, Shipping, and other teams to move projects from quote → order → production → shipment.
• Communicate proactively about product availability, lead times, production constraints, project requirements, order changes, shipping and delivery, customer expectations, and issues that could impact the project.
• Own and coordinate resources to solve problems when they arise.

Benefits

• The opportunity to develop meaningful relationships across the commercial construction industry.
• The opportunity to become a true expert in Inpro's products and solutions.
• Work alongside a team of sales professionals and internal partners who are invested in winning together.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level