Inside Sales Representative

Wesco • Tifton, GA

18d • $23 - $29

About The Position

The Inside Sales Representative interacts with existing customers to increase sales of the company’s products and services. The role obtains, creates, and upsells orders to support customer satisfaction and add value to the buying experience. It uses proactive selling techniques to develop business and expand existing accounts, while collaborating with outside sales to help meet goals. The position requires sales and sales administration knowledge, communication and computer skills, attention to detail, and the ability to work independently with general supervision. Travel may range from 0% to 25%. The role offers the opportunity to earn commission in addition to base salary, with earnings tied to individual sales performance. Compensation may also include a bonus or sales incentive plan for eligible positions. Wesco benefits for eligible employees may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

Requirements

• High school degree or equivalent required.
• Knowledge and experience in sales and sales administration; 2–4 years, with the ability to contribute productively while continuing to acquire higher-level knowledge and skills.
• Familiarity with Microsoft Office and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment.
• Clear verbal and written communication skills.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to take action and solve a range of problems that may be difficult but are not typically complex.
• Ability to identify and define problems and possible solutions independently, and choose among existing solutions.
• Ability to work independently with general supervision.
• Ability to travel 0%–25%.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Obtain orders through email and telephone calls; verify and enter items, transfer orders to fulfillment, and explain stock-outs and expected delivery dates.
• Increase orders by suggesting related items, explaining features, and reviewing customers’ buying histories.
• Own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
• Identify ways to continuously improve processes.
• Prepare, generate, and follow up on verbal or written quotations to secure orders or determine the reason an order was lost.
• Review open customer order reports and act on open items, including items at risk of missing promised delivery dates.
• Maintain distribution system backorder reports, associated customer expediting reports and notices, and customer notifications.
• Report industry trends, competitive pricing, and customer feedback to management.
• Collaborate with outside sales to help ensure goals are met.

Benefits

• Opportunity to earn commission in addition to base salary, tied to individual sales performance.
• Eligible positions may include participation in a bonus or sales incentive plan, subject to applicable plan terms.
• Benefits for eligible employees may include paid time off, medical coverage, dental coverage, vision coverage, and retirement savings plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED