Inside Sales Representative (Counter Sales)�

Colony Tire Corporation•Summerville, SC

74d•Onsite

About The Position

Colony Tire Corporation located in Summerville, SC, is currently seeking a full-time Inside Sales Representative to join our team! The Inside Sales Representative is responsible for delivering exceptional customer service while driving sales growth and profitability. This role engages prospective and existing customers to sell retail, commercial, industrial, agricultural, intermodal, OTR/earthmover, and retread tires, along with road hazard programs and recommended services. The position supports daily store operations by accurately assessing customer needs, preparing quotes and estimates, and coordinating delivery and installation, while upholding Colony Tire Corporation’s standards of professionalism, integrity, and service excellence.

Requirements

High school diploma or equivalent required
Strong customer service, sales, and communication skills.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Independence - Job requires guiding oneself with little or no supervision and depending on oneself to get things done.
Integrity - Job requires treating people with respect, keeping commitments, working ethically and upholding organizational values.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Multi-task: Ability to manage multiple tasks, prioritize work, and meet deadlines.

Nice To Haves

Prior tire or related sales experience preferred

Responsibilities

Greet, assist, and direct customers in a professional and courteous manner.
Provide excellent customer service by demonstrating products and explaining features, benefits, and available services.
Recommend appropriate products and services based on customer needs, applications, and budget considerations.
Answer customer questions regarding pricing, availability, warranties, delivery timelines, product usage, and credit terms.
Prepare accurate quotes, estimates, and bids tailored to specific customer requirements.
Solicit new customer accounts and actively manage existing and unsold accounts.
Coordinate and direct delivery and installation of products and equipment.
Support store sales objectives and contribute to overall profitability.
Communicate effectively with the Service Manager, Store Manager, and other team members regarding customer needs and order status.
Perform other related duties as assigned to support store operations and sales goals.