Inside Sales Representative

Earthborne, Inc. • Warrington Township, PA

21d • $80,000 - $91,000 • Onsite

About The Position

Earthborne Trucks and Equipment is hiring an Inside Sales Representative to respond to customer inquiries and help turn them into sales. The role handles inquiries received by phone, email, web forms, social media, and in person, and works with customers to understand their needs, recommend equipment and attachments, provide quotes, and close sales. The representative partners with outside sales and other departments to support a seamless customer experience from first contact through delivery.

The position is based on-site in Warrington, Pennsylvania. Earthborne describes itself as a family-owned business serving the region for 50 years, offering construction, forestry, snow removal, and landscaping equipment, as well as towing and hauling services.

Requirements

• High school diploma or equivalent.
• At least 2 years of sales experience; equipment, machinery, automotive, or a similar industry is preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong communication skills and a professional phone presence.
• Comfort with CRM systems and digital selling tools, including LinkedIn and Facebook.
• Proficiency in Microsoft Office and Google Workspace (GSuite).
• Ability to understand and explain technical equipment features and benefits.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Driven, consistent, resilient, customer-first, adaptable, organized, professional, positive, and receptive to coaching.

Nice To Haves

• Associate’s or Bachelor’s degree.
• Experience handling inbound leads, outbound prospecting, or equipment financing conversations.
• Experience in equipment, machinery, automotive, or a similar sales industry.

Responsibilities

• Respond quickly to inbound inquiries across phone, email, web, social media, and in-person channels, and follow up on every lead.
• Research prospective customers and conduct systematic outbound prospecting by phone, email, and social media.
• Ask questions to understand customer needs and recommend suitable equipment or attachments.
• Handle objections, explain financing and payment options, and communicate Earthborne’s value compared with competitors.
• Meet or exceed sales targets, generate quotes, process orders, and follow up to close sales.
• Pass qualified leads to outside sales, set appointments, support product demonstrations, and assist with order fulfillment.
• Coordinate with marketing on promotions, events, and customer outreach.
• Greet showroom visitors, qualify their needs, provide product information, and close the sale or connect them with the appropriate team member.
• Keep online equipment listings accurate, current, and attractive; track inventory availability and coordinate with service and parts departments as needed.
• Request reviews from satisfied customers, respond to online reviews, and address customer concerns professionally and promptly.
• Record customer interactions, quotes, and follow-ups in the CRM, and keep call lists organized.
• Develop knowledge of equipment and attachments and maintain vendor relationships to stay informed about industry trends and product availability.
• Participate in call reviews, coaching, and best-practice meetings, and refine sales approaches as the market changes.

Benefits

• Base salary of $50,000 plus commission, with total compensation potential of $80,000–$91,000 and incentive programs for top performers.
• Paid health insurance.
• 401(k).
• Paid time off.
• Paid training, including a structured inside sales training program and ongoing one-on-one coaching.
• Described as offering a fantastic culture and work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED