Inside Sales Representative

Ambient Edge • Henderson, NV

4d

About The Position

Ambient Edge is seeking a motivated Inside Sales Representative to make outbound calls on service invoices and leads not sold in the field and help achieve department sales goals. The representative will build rapport with potential customers, convert lost opportunities into sales, and partner with the sales team to establish plans. The role handles inbound and outbound communications and follow-up for HVAC and plumbing services, while scheduling appointments and delivering a positive customer experience. The posting describes competitive hourly base pay with a bonus structure and lists a salary range of $80,000–$100,000+.

Requirements

• 3+ years of outbound sales experience preferred, with a proven track record in sales.
• Ability to handle rejection and maintain professionalism.
• Excellent listening skills and ability to deliver an extraordinary customer experience.
• Integrity and ability to promote a positive company image.
• Exceptional organizational, follow-through, verbal, and written communication skills.
• Outgoing personality suitable for a fast-paced, goal-driven environment.
• Highly motivated, flexible, and positive attitude.

Responsibilities

• Convert technician recommendations, unsold estimates, and sales proposals into booked appointments and sales.
• Handle inbound and outbound calls, emails, and lead follow-up for HVAC and plumbing services.
• Re-engage cold leads and develop outreach strategies to generate new opportunities.
• Identify customer needs, recommend appropriate products and services, and overcome objections.
• Track, manage, and follow up on leads in the CRM to meet sales and productivity goals.
• Schedule service, maintenance, sales, and follow-up appointments with urgency.
• Build strong customer relationships and deliver a positive customer experience.
• Collaborate with field teams and department managers to improve lead conversion and appointment-setting strategies.
• Meet individual and team sales goals using company sales processes, training, and Nexstar best practices.

Benefits

• Medical, dental, and vision coverage: the company pays almost 100% for the employee and 50% for family coverage.
• Paid time off (PTO).
• Flexible schedule.
• Wellness programs.
• Employee discounts.
• 401(k) plan with a 100% match.
• Continuous career development opportunities.
• Hourly base pay and bonus structure.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed