Inside Sales Representative
About The Position
Lansing Building Products is hiring an Inside Sales Representative to serve customers and support sales of building products. The role involves being a primary point of contact for showroom visitors, handling customer calls and orders, preparing quotes from architect plans, and using the company's inventory management system. The representative may also assist with warehouse tasks such as loading and unloading materials. Lansing describes its culture as grounded in respect, service, and excellence and focused on delivering a best-in-class experience to associates and customers.
Requirements
- High level of integrity and commitment to customer service.
- Strong interest in sales and/or retail, demonstrated through previous job experience or education.
- Ability to work effectively both as part of a team and independently with customers.
- Computer skills, including use of a keyboard and monitor.
- Goal-oriented approach and willingness to take on new challenges.
- Ability to lift and carry boxes of building materials weighing up to 70 pounds.
- Strong communication and interpersonal skills.
Nice To Haves
- Prior sales experience is preferred but not required.
- Knowledge of building principles and products.
- Bilingual Spanish proficiency.
Responsibilities
- Embody the company mission and its values of respect, service, and excellence.
- Act as the primary point of contact for customers visiting the showroom.
- Handle inbound and outbound calls, answer customer inquiries, and process orders.
- Prepare quotes for windows and other exterior building products based on architect plans.
- Develop thorough knowledge of Lansing's products and services to provide exceptional customer service.
- Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
- Assist in the warehouse, including loading and unloading materials as needed.
Benefits
- Medical, dental, and vision coverage.
- Health Savings Account (HSA) with company contributions.
- Health Advocate and Employee Assistance Program (EAP).
- Competitive 401(k) with an employer match of 50% up to 15% of salary.
- Paid vacation and sick days.
- Tuition reimbursement and training programs.
- Company-paid parental leave.
- Company-paid life insurance.
- Short-term and long-term disability coverage.
- Paid holidays.
- Health and wellness program.
- Volunteer time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
