Inside Sales Representative

Aebi Schmidt•Marshfield, WI

42d•Onsite

About The Position

Inside Sales Representative At MONROE TRUCK EQUIPMENT, an Aebi Schmidt brand located in Marshfield, WI, we pride ourselves on innovation, collaboration, and dedication to excellence. As part of the Aebi Schmidt Group, we are committed to delivering superior solutions to our customers as well as providing rewarding career opportunities. Position (onsite) Supports all facets of the sale process from quoting, to fulfilling parts orders for jobs, repairs, and warranty work, to delivery of product to the customer. This position is also responsible for ensuring an excellent customer experience.

Requirements

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Word processing, E-mail, Order processing, Inventory, Manufacturing software, Database software

Nice To Haves

Associate degree (preferred) plus 6+ months of experience and/or training, or an equivalent combination of education and experience preferred but not necessary.

Responsibilities

Respond to customer calls, emails and inquiries for parts and follow-up as needed.
Troubleshoot customer needs by description and reference parts manuals to provide solutions.
Support all product lines including snowplows, snow & ice, truck equipment, accessories, and commercial upfit work.
Work with Outside Sales Team to prepare quotes and process jobs into system for build.