Inside Sales Representative

Mid Kansas Auto Auction•Wichita, KS
•Onsite

About The Position

The inside dealer representative serves as an internal support resource for the Mid Kansas Auto Auction’s sales organization while actively building and maintaining relationships with buying and selling customers. This role includes but is not limited to: Service excellence, Operational-Sales support, Vehicle coordination with allied departments, Administrative sales support, and Sales-Marketing Support.

Requirements

  • Strong soft skills
  • Sales Experience
  • Service excellence
  • Demonstrated Microsoft Program knowledge

Nice To Haves

  • Auto Auction Experience
  • Automotive dealership experience
  • Fleet management experience
  • Account management experience
  • Project management experience
  • Auction inventory management system experience

Responsibilities

  • Build and maintain strong relationships with buying and selling customers
  • Conduct outbound calls to existing and prospective customers
  • Promote upcoming sales, events, promotions and customer incentives
  • Follow up with inactive dealers to encourage renewed activity
  • Contact sellers for future selling opportunities
  • Assist customers with auction procedures and provide operational support including auction policies
  • Maintain CRM notes on customer interaction
  • Support customer visit coordination (auction & dealership)
  • Support auction marketing (sales packets, new customer packets & etc.)
  • Day of Sale support (i.e. Conditional Offers and etc.)
  • Liaison with auction departments (i.e. Front Office, Accounting, Condition Report, Mechanical, Detail and Lot Operations)
  • Support vehicles moving through auction process
  • Escalating issues affecting customer and/or customer’s vehicle(s)
  • Other duties as management requires

Benefits

  • Paid time off (after 6 months)
  • Sales Incentive inclusion
  • Healthcare package (Medical, Vision, Dental)
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