Inside Sales Representative

Mustang Cat • Houston, TX

22d

About The Position

Mustang Cat is hiring a Product Support Inside Sales Representative in Houston, Texas, to sell parts and service solutions for Caterpillar equipment. The role supports customers with equipment inspections, repair recommendations, and timely parts coordination to help keep their machines performing effectively. The representative acts as a trusted advisor, helping customers address equipment needs, minimize downtime, and protect their equipment investment while promoting Mustang Cat as a CAT-authorized dealer. The position offers an opportunity to build lasting customer relationships and grow a career in product support sales.

Requirements

• A college degree in Business, Management, Technical, or a related field; equivalent work experience may be considered in lieu of a degree.
• At least 3 years of experience in heavy equipment parts and service sales.
• Bilingual in English and Spanish.
• Strong communication and professional interpersonal skills.
• Ability to identify customer needs and propose relevant service solutions.
• Proficiency in Microsoft Office Suite.
• Strong mechanical aptitude and comfort working in a fast-paced environment.
• Sales negotiation and problem-solving skills.

Nice To Haves

• Familiarity with Caterpillar equipment and service systems.

Responsibilities

• Serve as the customer’s go-to resource for CAT parts and service support.
• Conduct on-site equipment inspections and recommend repair strategies.
• Drive sales of repair services, preventative maintenance, and parts packages.
• Respond quickly to incoming leads and qualify new customers.
• Establish and grow customer relationships with a focus on long-term support.
• Collaborate with Mustang’s service team to ensure smooth work order execution.
• Achieve sales targets while providing solutions tailored to each operation.

Benefits

• Great work-life balance.
• Tuition reimbursement.
• Vast growth opportunities.
• Job stability.
• Full-time medical, dental, and vision benefits.
• 401(k) with employer matching.
• Paid vacation, sick time, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level