Inside Sales Representative
About The Position
J&J Truck Bodies is seeking an Inside Sales Representative to support customers, distributors, municipalities, and the outside sales team. The role develops quotations, recommends appropriate J&J products and sourced equipment, coordinates order details, and provides responsive customer service. The position also coordinates with Engineering, Sales, Manufacturing, and vendors to help ensure accurate orders and timely delivery. The representative is expected to maintain a strong customer-service orientation, build professional customer relationships, and perform duties safely while wearing PPE and complying with the ISO 9001 Quality Management System.
Requirements
- Associate degree (A.A.) or equivalent from a two-year college or technical school; or 2 to 5 years of related experience and/or training; or an equivalent combination of education and experience.
- Strong written and verbal communication skills.
- Strong organization, attention to detail, and problem-solving skills.
- Basic mathematical skills, including the ability to calculate discounts, percentages, area, volume, and product capacity.
- Proficiency with Microsoft Word, Excel, and Outlook.
Nice To Haves
- ERP experience.
- Strong mechanical aptitude.
Responsibilities
- Handle inbound inquiries and make outbound follow-up calls and emails to develop sales opportunities.
- Gather customer requirements and prepare accurate quotes for manufactured and sourced products.
- Help customers select products based on application, capacity, material, and applicable regulations.
- Obtain vendor pricing and availability for plows, spreaders, hydraulic and tarp systems, toolboxes, accessories, and other sourced equipment.
- Participate in contract and order reviews to confirm specifications, identify missing information, and address potential lead-time concerns.
- Provide estimated delivery dates and proactively communicate schedule changes or unforeseen delays.
- Coordinate change orders by reviewing feasibility, calculating cost, communicating with the customer, and working with Engineering, Sales, and Manufacturing on approved changes.
- Coordinate unit pickup and delivery and maintain accurate communication and documentation throughout the order process.
- Perform duties safely, wear PPE, and comply with the ISO 9001 Quality Management System.
Benefits
- Excellent health insurance plans available for employees and their families.
- 401(k) retirement plan with a company match of up to 6%.
- Affordable dental and vision insurance.
- Company-paid life insurance.
- Company-paid short- and long-term disability insurance.
- Competitive paid time off program.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
