Inside Sales Representative

Lansing Building Products Recruiting Team•Gadsden, AL

About The Position

Lansing Building Products is seeking an Inside Sales Representative to support customers and sales operations. The role serves as a primary point of contact for customers visiting the showroom and handles inbound and outbound calls, customer inquiries, and order processing. The representative prepares quotes for windows and other exterior building products using architect plans, develops thorough knowledge of Lansing’s products and services, and uses a nationally linked inventory management system to fill orders and maintain inventory control. The position may also assist in the warehouse with loading and unloading materials.

Requirements

  • High level of integrity and commitment to customer service.
  • Strong interest in sales and/or retail, as evidenced by previous job experience or education.
  • Ability to work effectively in a team and independently with customers.
  • Computer skills, including use of a keyboard and monitor.
  • Goal-oriented, with a willingness to take on new challenges.
  • Ability to lift and carry boxes of building materials weighing up to 70 pounds.
  • Strong communication and interpersonal skills.

Nice To Haves

  • Prior sales experience.
  • Knowledge of building principles and products.
  • Bilingual Spanish proficiency.

Responsibilities

  • Embody Lansing's mission and values of respect, service, and excellence.
  • Act as the primary point of contact for customers visiting the showroom.
  • Handle inbound and outbound calls, answer customer inquiries, and process orders.
  • Prepare quotes for windows and other exterior building products based on architect plans.
  • Provide exceptional customer service by developing thorough knowledge of Lansing's products and services.
  • Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
  • Assist in the warehouse, including loading and unloading materials as needed.

Benefits

  • Medical, dental, and vision coverage.
  • Health Savings Account (HSA) with company contributions.
  • Health Advocate and Employee Assistance Program (EAP).
  • 401(k) with an employer match of 50% up to 15% of salary.
  • Paid vacation and sick days.
  • Tuition reimbursement and training programs.
  • Company-paid parental leave.
  • Company-paid life insurance.
  • Short-term and long-term disability.
  • Paid holidays.
  • Health and wellness program.
  • Volunteer time.
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