Inside Sales Representative

Axiom Upgrades • Austin, TX

13d

About The Position

Axiom is seeking a motivated, customer-focused Inside Sales Representative to join its Connectivity Team. The role supports sales activities, maintains customer relationships, manages orders and quotes, and helps ensure customers receive timely, professional service. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced, team-driven sales environment.

The position supports Axiom’s growing customer base and involves daily sales calls, customer communications, order and quote management, product catalog maintenance, pricing coordination, returns, product evaluations, and CRM recordkeeping. The role also collaborates with teammates and provides backup support as needed.

Requirements

• Excellent customer service, communication, and phone skills.
• Strong organizational skills and the ability to manage multiple priorities.
• Self-motivation and the ability to work independently and take initiative.
• Comfort working in a fast-paced sales environment.
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
• Strong attention to detail and the ability to follow through on customer requests.

Nice To Haves

• Previous sales experience is preferred; two years of industry sales experience is a plus.
• A two-year college degree or equivalent experience is preferred.
• Experience using CRM software is preferred.

Responsibilities

• Complete daily sales calls, document outcomes, and follow up with customers.
• Support the Connectivity Team with daily sales activities and account management.
• Manage incoming customer emails, requests, and inquiries.
• Process customer orders and coordinate necessary adjustments with the order entry team.
• Maintain product catalog information, including new product setups, discontinued items, and pricing updates.
• Manage price protection requests for inventory on hand and in transit.
• Submit cost requests and coordinate pricing information.
• Enter, track, and update customer quotes using Stations CRM.
• Send approved quotes to customers and follow up on outstanding opportunities.
• Coordinate defective product returns and RMA requests.
• Enter and track product evaluations using Stations CRM.
• Assist with managing sales opportunities and maintaining accurate CRM records.
• Collaborate with team members and provide backup support as needed.

Benefits

• Medical insurance
• Dental insurance
• Voluntary life insurance
• Vacation and sick time
• Additional benefits

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree