Inside Sales Representative
About The Position
The Inside Sales Representative (ISR) is an internal corporate role focused on developing and routing machine sales leads and growing aftermarket business. The position supports a continual funnel of opportunities to reduce sales fluctuations and help generate new business. The role includes prioritizing inbound calls and leads, conducting prescribed outbound prospecting, qualifying leads for sales follow-up, and recording prospect and client interactions in the CRM. The representative also participates in sales coverage at the Cat Compact store in Benton, including a rotating Saturday shift of up to one Saturday from 8 a.m. to noon every four to six weeks. This is an inside sales role with minimal overnight travel expected.
Requirements
- Respond to client questions quickly and in an understandable manner.
- Be willing to follow a proven sales process and methodical prospecting approach to generate quality leads.
- Be comfortable making inbound and outbound phone calls.
- Be willing to enter an entry-level sales role and build long-term success through precision and follow-up.
- Be willing to learn and deliver results.
- Be comfortable with performance measurement against targets.
- Maintain a persistent prospecting mindset and treat rejection as part of the process.
- Demonstrate strong troubleshooting instincts in live, deadline-driven conditions.
- Be comfortable with questions.
- Treat internal groups, including machine salespeople and aftermarket management, as customers.
- Meet the stated physical demands, including occasionally lifting 25 pounds of force and frequently lifting 10 pounds of force.
Nice To Haves
- Previous prospecting experience.
- Demonstrable communication skills.
Responsibilities
- Prioritize inbound sales calls and route leads so they are connected with sales representatives quickly.
- Conduct scheduled outbound calls focused on machine sales and aftermarket sales, including warranties, Client Value Agreements, parts, and service.
- Develop leads that meet specific quality criteria for acceptance and follow-up by sales representatives.
- Document prospect and client interactions in the CRM tool as directed, including useful details.
- Participate in a rotation providing sales coverage at the Cat Compact store in Benton.
- Cover up to one Saturday from 8 a.m. to noon every four to six weeks.
Benefits
- Base salary plus results-driven variable compensation.
- Extensive training and career development support.
- Team culture focused on performance and success.
- Opportunities for long-term growth within a stable, established company.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
