Inside Sales Representative

Dixie Electric, Plumbing, Air and Doors • Opelika, AL

12d

About The Position

Dixie is seeking a full-time Inside Sales Representative to join its family-owned business. The role focuses on providing complete customer satisfaction, building lasting relationships with clients and teammates, understanding clients’ needs, and converting prospects into satisfied owners of new plumbing drain systems. The representative runs a camera through customers’ sewer lines, evaluates the findings, presents repair or replacement options, completes paperwork, and participates in training and meetings. The role calls for professionalism, integrity, a positive attitude, and dependable customer service.

Requirements

• Three or more years of proven success caring for clients in inside sales.
• Strong communication and customer service skills.
• Ability to work well with a team.
• Excellent work ethic and leadership skills.
• Strong follow-up, closing, and organizational skills.
• Ability to climb into and through attics and crawl spaces.
• Ability to pass a physical fitness test, background check, and drug screening.
• Clean driving record and valid driver’s license.
• Authorized to work in the United States.
• Passion for helping others and the ability to present a professional, positive, and helpful attitude at all times.

Nice To Haves

• One or more years of plumbing experience.
• Knowledge of plumbing code.

Responsibilities

• Build lasting relationships with clients and teammates.
• Meet clients’ needs and wants and convert prospects into satisfied owners of new plumbing drain systems.
• Be available by phone within 15 minutes at all times, except during scheduled vacations or holidays.
• Arrive at appointments 5–10 minutes early.
• Run a camera in customers’ sewer lines and evaluate the findings.
• Present customers with repair or replacement options.
• Complete paperwork accurately and on time.
• Conduct daily activities with honesty and integrity and maintain a positive attitude toward clients and teammates.
• Participate in training and meetings.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed