Inside Sales Representative

Wieland North America • Texas City, TX

5d • Onsite

About The Position

Wieland is hiring an Inside Sales Representative to engage current customers and prospects, generate sales, and provide excellent service. The role manages customer requests—including quotations, orders, and communications—and works cross-functionally to support professional, on-time order fulfillment. The position is fully on-site in Texas City, Texas. The representative supports the sales process, meets deadlines, and contributes to sales targets.

Requirements

• Bachelor's degree in manufacturing, engineering, or a related field, or equivalent industry experience.
• 3–5 years of experience in sales, customer service, or a related field.
• Ability to read and interpret customer-supplied drawings.
• General knowledge of fabrication and machine processes.
• Understanding of sales processes.
• Strong relationship-management and interpersonal skills.
• Ability to communicate professionally with customers, coworkers, and management.
• Exceptional attention to detail.
• Proficiency with Microsoft Office, Excel (including simple calculations and data entry), and data-entry software.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Strong problem-solving and analytical abilities, including performing calculations and conversions.
• Comfort working under pressure and meeting deadlines.

Nice To Haves

• Knowledge of metals and manufacturing industries.
• Experience with AutoCAD.

Responsibilities

• Communicate with customers about products, pricing, lead times, order status, and delivery.
• Establish, develop, and maintain positive business relationships with customers.
• Collaborate with the Outside Sales team to align sales efforts.
• Prepare customer quotations, enter orders, and issue acknowledgments.
• Review sales orders and acknowledgments for accuracy.
• Track and manage inventory, including excess or aged inventory.
• Order pre-material, including production orders and purchase requisitions.
• Initiate credit and debit notes as needed.
• Achieve designated sales targets and deadlines within schedule.
• Perform cost-benefit and needs analyses for existing and potential customers.
• Work with shop programmers to confirm part feasibility before providing estimates.
• Calculate product costs, conversion rates, and margin percentages.
• Work with customers to provide optional solutions in challenging situations.
• Coordinate with Scheduling, Production, and Logistics to ensure timely delivery of customer orders.
• Assist in coordinating and implementing annual contracts.
• Collaborate with other departments to resolve order or service issues.
• Maintain accurate data entry for all sales-related transactions.
• Support additional Inside Sales tasks as assigned.
• Travel to trade shows or visit customers when needed.

Benefits

• Medical, dental, vision, disability, and life benefits starting on Day 1.
• 401(k) contribution and match.
• Paid vacation and holidays.
• Growth opportunities.
• Wellness programs, including eligibility to earn healthcare premium discounts and HSA employer contributions based on program status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level