Inside Sales Representative

Flow Control Group•Knoxville, TN

80d•Onsite

About The Position

Liquid Handling Equipment, Inc. is committed to being the premier system specialists for above-ground tanks, pumps, mixers, metering, filtration and related accessories in the Southeast. For over 30 years, Liquid Handling Equipment has strived to meet and exceed our customers’ and suppliers’ expectations. In today’s business climate, our customers need us to understand their needs and prepare ourselves to solve their problems in a timely manner. Liquid Handling Equipment operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Requirements

Bachelor’s degree or equivalent experience
Excellent multitasking and organizational skills, capable of thriving in a high-paced environment.
Strong self-motivation and the ability to work effectively under minimal supervision.
Exceptional communication and interpersonal skills, with a talent for building relationships with customers and team members. Works well with others.
Proficiency in Microsoft Office
Demonstrated ability to learn and understand technical product information.
A commitment to providing outstanding customer service and support.

Responsibilities

Handle incoming sales calls with the aim of fostering positive customer relationships and generating sales.
Support outside sales representatives and the engineering department with administrative tasks, project coordination, and customer communication.
Prepare and deliver accurate quotes for equipment and services to meet customer needs.
Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
Collaborate with the team to identify and implement strategies for sales growth and customer satisfaction.
Maintain up-to-date knowledge of company’s product lines and services as well as its competitive positioning.
Ensure all sales activities are recorded in the company's operating system, maintaining accurate records and reports.
Be willing to assist other departments like shipping and receiving, accounts receivable when necessary.