Inside Sales Representative

Dialight Corporation•Farmingdale, NJ

About The Position

Dialight is seeking a motivated, technically skilled Inside Sales Representative to manage inbound sales activities, build relationships with distributors and end users, and occasionally participate in outside sales activities such as customer visits, meetings, and industry events. The role focuses on helping industrial customers identify suitable LED lighting products for hazardous and industrial environments, preparing quotations and proposals, and supporting sales through order completion. The representative works with channel partners and internal engineering and production teams to ensure customer requirements are met and orders are accurate and delivered on time. The position includes customer visits in the Houston and Gulf Coast region as needed, with less than 10% travel.

Requirements

2–5 years of experience in inside or outside sales.
Excellent communication, relationship-building, and problem-solving skills.
Strong organizational abilities and attention to detail.
Proficiency in CRM software and Microsoft Office.
Ability to work independently and collaboratively.

Nice To Haves

Sales experience in LED lighting, electrical, or industrial product industries.
Familiarity with hazardous location classifications, including Class I, Division 1 and 2, ATEX, and IECEx.
Previous sales training such as Strategic Selling, Professional Selling, Sandler, or SPIN Selling.

Responsibilities

Assist in closing sales with qualified leads, generating new business, and ensuring client needs are met.
Encourage potential clients to purchase products and negotiate the best possible deal.
Build and maintain relationships with distributors, end users, and existing customers through calls, emails, and other communications.
Serve as the primary point of contact for inbound inquiries, quotations, and order management.
Identify appropriate LED lighting products for hazardous and industrial environments.
Prepare detailed proposals, pricing, and technical documentation.
Coordinate with engineering and production teams to ensure order accuracy and on-time delivery.
Use CRM software to maintain current information on sales opportunities, customers, and prospective clients.
Track sales-cycle progress and weekly, monthly, and quarterly performance and sales metrics.
Research potential leads through business directories, web searches, digital resources, and Industrial Info Resource software.
Qualify leads from digital campaigns, conferences, references, and trade shows.
Create and maintain databases of prospects and client information.
Present and deliver information to potential clients, answer questions, and follow up with prospective customers.
Work with the sales team, channel partners, and team members to build pipelines and close sales.
Conduct customer visits in the Houston and Gulf Coast region as needed.
Attend trade shows, training sessions, and industry events to promote Dialight's brand and products.
Provide on-site product presentations and project support to key accounts as needed.
Gather market insights and customer feedback to inform product development and marketing strategies.