Inside Sales Representative

Lansing Building Products • Statesville, NC

21d

About The Position

Lansing is hiring an Inside Sales Representative to serve customers in its showroom and through inbound and outbound calls. The role includes answering inquiries, processing orders, preparing quotes for windows and other exterior building products based on architect plans, and developing knowledge of Lansing’s products and services to provide exceptional customer service. The representative also uses a nationally linked inventory management system to fill orders and maintain inventory control, and may assist in the warehouse by loading and unloading materials. The role is centered on Lansing’s values of respect, service, and excellence.

Requirements

• High level of integrity and commitment to customer service.
• Strong interest in sales and/or retail, as evidenced by previous job experience or education.
• Ability to work effectively in a team and independently with customers.
• Computer skills, including use of a keyboard and monitor.
• Goal-oriented with a willingness to take on new challenges.
• Ability to lift and carry boxes of building materials weighing up to 70 pounds.
• Strong communication and interpersonal skills.

Nice To Haves

• Prior sales experience is preferred, but not required.
• Knowledge of building principles and products.
• Bilingual Spanish proficiency.

Responsibilities

• Embody the company’s mission and values of respect, service, and excellence.
• Act as the primary point of contact for customers visiting the showroom.
• Handle inbound and outbound calls, answer customer inquiries, and process orders.
• Prepare quotes for windows and other exterior building products based on architect plans.
• Develop thorough knowledge of Lansing’s products and services to provide exceptional customer service.
• Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
• Assist in the warehouse, including loading and unloading materials as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed