Inside Sales Representative

Airgas • Eugene, OR

4d • Onsite

About The Position

Airgas is hiring an Inside Sales Representative for its Eugene, Oregon retail shop. The representative partners with customers to provide industrial, medical, and specialty gases, welding equipment, and other supplies. The role advises customers on the tools, hardware, and materials needed for their projects, demonstrates equipment, and shares product information to help customers make informed choices. The position is Monday through Friday, with no weekend work, and may require occasional overtime when the team needs additional support.

The representative provides customer service to internal and external partners, processes orders and transactions, completes required paperwork, and coordinates with customers and colleagues about costs and delivery. The role also supports branch growth through outgoing calls, coordinates merchandise transfers, stocks shelves, maintains showroom displays, and organizes cylinder movement and pallets. Employees are expected to follow company safety policies and use personal protective equipment.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in product, warehouse, or sales environments; an equivalent combination of education and life experience is also valued.
• Excellent customer service skills and ability to thrive in a fast-paced setting.
• Attention to detail when handling transactions.
• Availability for occasional overtime when additional team support is needed.
• Ability to operate in a drug-free workplace.

Nice To Haves

• Experience in industrial retail, inside sales, or inventory control.
• Background in gas, welding, or safety supplies.
• Familiarity with SAP, Google applications, or Microsoft Office applications.
• Detailed understanding of SAP and PROS functionalities.
• Ability to communicate clearly and warmly with people from a wide variety of backgrounds.

Responsibilities

• Follow company policies, including safety requirements and use of personal protective equipment.
• Provide excellent customer service to internal and external partners and build lasting relationships.
• Accurately complete required paperwork, including coding, costing, and pricing.
• Help customers identify suitable tools and procedures for their tasks, and demonstrate equipment use.
• Enter orders, process transactions, and assist the team with deposit reconciliation.
• Coordinate with customers and team members by phone, email, and in person regarding costs and delivery.
• Contribute to an outgoing call strategy supporting branch growth.
• Coordinate merchandise transfers between locations to meet customer needs.
• Maintain a positive and supportive atmosphere when communicating with customers, vendors, and colleagues.
• Stock shelves and maintain welcoming showroom displays.
• Coordinate cylinder movement and pallet organization.

Benefits

• Medical, dental, and vision insurance.
• Life, AD&D, short-term disability, and long-term disability insurance.
• 14-week paid childbirth benefit and parental leave.
• 401(k) plan with company matching.
• Tuition assistance or reimbursement and discounted college tuition for eligible employees’ dependents.
• Paid holidays, vacation, sick time, and floating holidays.
• Employee Assistance Program.
• Pre-tax commuter transportation benefit.
• Jury duty and funeral/bereavement leave.
• Airgas Scholarship Program for dependent children.
• Benefits begin after 30 days of employment, as stated in the posting.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED