Inside Sales Representative

Ironclad Powered by Mersino • Auburn Hills, MI

49d • Hybrid

About The Position

The Inside Sales Representative (ISR) is responsible for driving revenue growth through a combination of inbound lead conversion, outbound prospecting, and account development. This role builds and maintains strong customer relationships by understanding customer needs, providing product and application expertise, and recommending solutions that align with those needs. The ISR will manage a high-volume sales pipeline, qualify and prioritize opportunities, prepare quotes and proposals, and collaborate with the Sales Support team to move opportunities through the sales cycle. This is an ideal opportunity for a motivated sales professional who enjoys a fast-paced, transactional environment and is eager to develop technical product knowledge while delivering exceptional customer experience.

Requirements

• High school degree, GED, or applicable experience
• 1 year of outbound prospecting experience
• Demonstrated professional communication (written and spoken)
• Experience effectively using Microsoft Office (especially Excel) and virtual meeting platforms (Zoom, Teams, etc.)
• Curious and eager to learn, with the aptitude to understand and apply technical product and application information.
• Dedicated to Health & Safety
• Committed to Inclusion & Diversity
• Driven to Excellence
• Trustworthy & Reliable
• Devoted to Our Customers

Nice To Haves

• Experience in a high-volume, transactional sales cycle preferred

Responsibilities

• Develop and implement effective sales strategies to achieve and exceed sales quotas.
• Identify and engage potential customers through inbound and outbound sales calls, emails, and digital communication.
• Inbound inquiry conversion, outbound prospecting, and the balance on account development and other sales activities.
• Build strong and lasting customer relationships by providing product information, addressing inquiries, and offering tailored solutions.
• Effectively communicate the benefits and features of our container and modular structure offerings to potential clients.
• Prepare accurate price quotes and proposals for customers, ensuring competitive and compelling offers.
• Collaborate with the Sales Support team to create professional proposals and presentations.
• Manage and maintain a high-volume sales pipeline, tracking leads and opportunities through CRM software.
• Qualify leads and prioritize them based on potential for conversion into sales.
• Stay updated on industry trends, competitor offerings, and market conditions.
• Develop and maintain working knowledge of company products, equipment, services, and applications to effectively understand customer needs and recommend appropriate solutions.
• Share market insights with the sales team and management to refine sales strategies.
• Maintain detailed records of sales activities, customer interactions, and sales forecasts.
• Generate regular reports on sales performance for review and analysis.

Benefits

• Build Your Sales Career: Develop your skills in prospecting, account development, customer relationship management, and consultative selling.
• Become a Product Expert: Build technical knowledge of Ironclad’s products, equipment, and services while learning how to match solutions to customer needs.
• Make an Impact: Directly contribute to revenue growth by converting opportunities, developing customer relationships, and helping customers find the right solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED