Inside Sales Representative

PMI Pipe, Steel & Supplies • San Antonio, TX

3d

About The Position

The Inside Sales Representative participates in sales operations and activities for PMI Pipe, Steel & Supplies. The role works with customers to ensure a smooth sales process and provides professional customer service in-store and through follow-up. The representative develops leads and seeks opportunities to present additional products to current customers. The position reports to the Branch Manager.

Requirements

• High school diploma; some college is a plus.
• Three or more years of sales experience or similar work experience is preferred.
• Excellent customer-service skills.
• Knowledge of store products.
• Good phone skills.
• Excellent verbal and written communication skills.
• Dress and perform job duties professionally.
• Follow company procedures and the employee manual.
• Familiarity with modern warehousing practices and methods.
• Good organizational and time-management skills.
• Ability to read, write, and speak English well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and training.
• Legally eligible to work in the United States.
• Proficiency with Microsoft Office products, including Outlook, Excel, and Word.

Nice To Haves

• Some college education.
• Spanish as a second language.
• Experience working with Profit 21 or a similar ERP.

Responsibilities

• Maintain product knowledge to answer customer questions.
• Source new sales opportunities through inbound lead follow-up, cold calls, and emails.
• Greet customers and build rapport.
• Close deals and process payments.
• Follow up with customers.
• Develop leads and referrals.
• Achieve monthly sales quotas.
• Use excellent oral communication and customer-service practices when interacting with customers.
• Report inventory or pricing discrepancies to the Branch Manager.
• Communicate and cooperate with supervisors and coworkers.
• Follow quality service standards and comply with procedures, rules, and regulations.
• Maintain excellent knowledge of company inventory.
• Understand customer needs and requirements.
• Respond promptly to company email, voicemail, and text messages.
• Attend monthly sales meetings.
• Identify slow-moving items.
• Coordinate purchasing with all locations.
• Use inventory from all seven locations for sales when needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED