Inside Sales Representative
About The Position
We are seeking a motivated and results-driven Inside Sales Representative to join our Boston-based team. The Inside Sales Representative will support both inbound and outbound sales activities, nurture client relationships, and contribute to revenue growth by identifying and converting opportunities. A key part of the role involves effective use of CRM systems to manage pipelines, track customer interactions, and ensure accurate reporting. Additional responsibilities include generating and managing customer quotes, maintaining precise sales data, and leveraging insights to optimize performance and guide business decisions. The ideal candidate is detail-oriented, customer-focused, and eager to contribute to a high-performing sales organization.
Requirements
- Familiarity with platforms such as Salesforce, HubSpot, or similar systems.
- Strong organizational and time management abilities; ability to handle multiple priorities effectively.
- Bachelor's degree or equivalent experience in Business
- At least 1 - 3 years' of sales experience
- Excellent written and verbal communication skills
- Ability to multi-task, organize, and prioritize work
Nice To Haves
- Previous experience in inside sales or customer-facing roles preferred, but not essential.
Responsibilities
- Customer Engagement – Proactively connect with prospects and customers through phone, email, and virtual meetings.
- Quote Management – Generate, manage, and follow up on customer quotes in a timely and accurate manner.
- CRM & Data Integrity – Maintain up-to-date and accurate records of sales activities, pipeline progress, and customer interactions in the CRM system.
- Reporting & Documentation – Ensure accuracy and integrity in all sales reporting and documentation.
- Cross-Functional Collaboration – Work closely with marketing, operations, and customer support teams to ensure a seamless customer experience.
- Market Insights – Provide feedback on customer needs, market trends, and competitor activity to support continuous improvement.
- Sales Initiatives – Contribute to campaigns, projects, and sales initiatives as required.
- Team Support – Provide assistance and training to other team members when needed.
Benefits
- 401K with company match
- PTO
- Health Benefits
- Investment in Professional and Personal Development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
