Inside Sales Representative (Pipeline Inspection Company)

MISTRAS Group•Houston, TX

13d

About The Position

Onstream Inspection, a division of MISTRAS Group Inc., provides non-intrusive pipeline and facility inspection services to the energy sector. The Inside Sales Representative supports the Vice President of Sales and Strategic Account Managers by developing new business opportunities, growing existing customer relationships, and carrying out day-to-day sales activities. The role works with sales, operations, and technical teams to address customer inquiries and opportunities accurately and promptly. It supports customer quotations, proposals, presentations, and follow-up; promotes the company’s technologies and services; and identifies opportunities to match customer needs with appropriate solutions. The position also coordinates customer onboarding, sales events, CRM and sales documentation, and opportunity forecasting. Limited travel may be required for customer and sales meetings, events, conferences, and training.

Requirements

College degree required.
At least 1 year of experience in the pipeline inspection industry or a similar oilfield services industry.
Experience delivering client-focused solutions based on customer needs.
Valid driver’s license.
Valid passport and ability to travel internationally.
Strategic and consultative selling skills.
Strong working knowledge of Microsoft Office, including PowerPoint, Excel, and Word.
Strong verbal, written, presentation, and listening skills.
Experience working with CRM, ERP, and forecasting systems.
Strong interpersonal, organizational, and relationship-management skills.
Proactive, persuasive, self-motivated, and self-directed work ethic.
Demonstrates integrity, accountability, and inclusive teamwork.

Responsibilities

Support Strategic Account Managers in achieving annual sales targets by developing new opportunities and expanding business with existing clients.
Support the preparation of customer quotations, proposals, presentations, and other sales materials.
Follow up on open quotations, proposals, and opportunities to identify next steps and help improve sales conversion.
Promote Onstream and MISTRAS technology, services, and pipeline integrity solutions to existing and prospective customers.
Develop knowledge of MISTRAS capabilities to identify cross-selling opportunities and connect customer needs with appropriate solutions.
Coordinate with operations, technical teams, and internal stakeholders to gather information for accurate and prompt responses to customer requests.
Communicate regularly with Strategic Account Managers about customer activities, opportunities, priorities, and follow-up needs.
Respond to routine customer inquiries and coordinate with internal teams to resolve questions or concerns.
Support customer onboarding and facilitate the transition from sales opportunity to project execution.
Assist with preparation and follow-up for tradeshows, conferences, customer events, and sales campaigns.
Maintain timely and accurate CRM updates, including contacts, sales activities, opportunities, estimated values, timing, probability, and next steps.
Assist Strategic Account Managers with sales forecasts and monitoring progress toward sales targets.
Coordinate customer meetings, follow-up activities, and internal actions to ensure commitments are completed in a timely manner.
Maintain CRM systems, scheduling tools, call reports, opportunity records, and other required sales documentation.
Participate in sales meetings and provide updates on assigned opportunities, customer activities, leads, and follow-up actions.
Travel as required for customer meetings, sales meetings, tradeshows, conferences, and training.