Inside Sales Representative

Housecall Pro

14d•$18 - $20•Remote

About The Position

Housecall Pro is hiring a Specialist, Success Advisor focused on Voice to help home service professionals understand how routing their business line through Housecall Pro can keep them connected with customers, reduce missed calls, and deliver a seamless customer experience. The role focuses on increasing Voice adoption by explaining how a reliable business phone solution can improve responsiveness, professionalism, and operational efficiency. The successful candidate uses a consultative and empathetic approach, understands Pros’ communication challenges, and supports them in meeting their business goals. The role involves managing a sales cycle from booking through close and engagement, collaborating with a team to increase product attachment and account usage, and maintaining daily activity metrics across calls and attended demos. Housecall Pro describes its team as focused on helping service professionals succeed and offers a benefits program that includes health coverage, paid time off, paid parental leave, retirement benefits, and technology reimbursement. The position is open to candidates in unspecified locations; the posting lists a base hourly rate of $18.39–$20.43 and annual on-target earnings of $60,000.

Requirements

At least 1 year of experience in a similar customer-facing, sales, or retention role.
Proven success working with cross-functional teams and building strong internal and external relationships.
Excellent written and verbal communication skills.
Strong problem-solving skills.
Motivation, drive, and a self-starting attitude.
Ability to understand customer needs and meet them with a successful product sale.
Goal- and results-driven approach.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.
CRM experience strongly preferred.
Experience using AI tools to improve work quality and efficiency.

Responsibilities

Use a Pro-focused, consultative selling style grounded in understanding service professionals’ day-to-day challenges and goals.
Handle the full sales cycle, from booking through close and engagement.
Collaborate with a team to increase new attachment of service professionals, product usage as a percentage of Pros’ total GMV, and MRR per managed account.
Build trust and meaningful connections by showing empathy for Pros’ challenges.
Understand and adapt to ongoing product and technology developments.
Contribute as a team player using customer service, communication, presentation, and creative problem-solving skills.
Maintain daily activity metrics across calls and attended demos.