Inside Sales Representative

JH Larson Electrical Company•Plymouth, MN

12d•$25 - $28•Onsite

About The Position

J.H. Larson Company is seeking a motivated Inside Sales Representative to join their team at the Plymouth, MN branch. This full-time, on-site position is responsible for driving sales and delivering exceptional customer service from 6 am to 3 pm, Monday through Friday. The Inside Sales Representative will work cooperatively with outside sales, project managers, quotation specialists, and other distribution team members to ensure a seamless order and service experience. This role involves building relationships by understanding customer needs, providing personalized value-added support, and exceeding monthly sales quotas while increasing customer satisfaction. The position requires adherence to the corporate mission, philosophy, culture, goals, objectives, policies, and procedures.

Requirements

High School Diploma or GED
2 years related sales experience
Ability to identify customer needs and recommend effective solutions
Strong customer service and problem-solving skills
Basic math skills, including working with fractions and decimals
Excellent verbal and written communication skills
Strong organizational, time management, and multitasking abilities
Analytical thinking and sound decision-making skills
Team-oriented with the ability to collaborate across functions
Self-motivated, persistent, and results-driven
Valid US Driver’s license and/or reliable transportation

Nice To Haves

Associate’s degree in business or tech school preferred
Knowledge of electrical, plumbing, HVAC components is preferred
2 years in a customer service role preferred
Wholesale distribution experience preferred
Eclipse knowledge preferred

Responsibilities

Write orders for customers and cross-sell to promote additional products that align with customer needs.
Answer questions, research and problem solve customer orders and respond to digital orders via phone, email, text etc.
Oversee submittal, shipping, expediting, and billing processes on jobs.
Identify and qualify potential customers through cold calls, emails, or inbound inquiries and grow customer relations through site visits and other customer engagement events.
Participate in market planning and implementation of market strategies, sales meetings, vendor training and vendor representative engagement.
Partner with other departments to ensure seamless customer experiences.
Provide feedback to management on pricing, service, products, customer needs etc.
Coverage for Counter Sales.