Inside Sales Representative

CallRail • Atlanta, GA

9d • Hybrid

About The Position

CallRail is seeking an Inside Sales Representative to join its Small Business (SMB) sales team. The role works exclusively with warm inbound leads: small-business prospects who have expressed interest in CallRail or started a free trial. The representative conducts consultative product demonstrations, identifies prospects’ challenges and goals, explains how CallRail’s solutions can help, and converts interested prospects into customers. Success involves building strong relationships and providing a seamless buying experience. The position is based out of CallRail’s Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, the company will transition to a three-day hybrid model, with in-office days on Mondays, Wednesdays, and Thursdays. Continuous adoption of AI technologies is essential; the employee will be expected to use AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.

Requirements

• Proven track record of exceeding quota as an Account Executive or SDR.
• At least 1 year of software sales experience as an Account Executive or SDR.
• Strong written and verbal communication skills.
• Expertise in solution-selling, account planning, and forecasting/pipeline management.
• Proficiency using Salesforce.com and Google Suite.
• Ability to work as part of a team and/or independently.
• Ability to navigate a fast-paced environment.
• Continuous adoption and use of AI technologies is essential to the role.

Nice To Haves

• Marketing technology sales experience is strongly preferred.
• Experience with high-volume SMB sales is a significant plus.
• Experience with Outreach is a plus.
• BA/BS is strongly preferred.

Responsibilities

• Conduct product demonstrations for SMB prospects and convert them to free trials.
• Implement net new leads with CallRail’s suite of products and convert them to customers.
• Uncover business initiatives and pain points and map them to CallRail’s solutions.
• Research and understand different lines of business and customer personas.
• Sell based on value and return on investment rather than technical functionality.
• Leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.

Benefits

• One healthcare option covered at 100% for employees.
• Dental and vision coverage.
• Competitive HSA with company matching.
• Paid parental leave.
• Flexible vacation policy.
• 401K options with dollar-for-dollar company match.
• Employee stock options available from day one.
• $2,000 annual educational allowance.
• Catered lunch every Tuesday.
• MARTA transportation or office parking expenses covered.
• Employee charitable donation company match up to $500 annually.
• Regular company outings and events.
• Hybrid work options with a $500 office stipend to set up a home office.
• Designated bike storage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed