Inside Sales Representative

Arrow Exterminators•Tucson, AZ

22h•Onsite

About The Position

Arrow Exterminators is looking to hire a full-time Inside Sales Representative to sell additional services to existing and former customers by phone. They will also provide administrative support to service centers by answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions.

Requirements

Exceptional customer service skills.
Meet daily call volume standards.
Previous customer service experience, preferred.
Excellent telephone skills.
Basic computer skills.
Ability to pass and maintain any state regulatory agency-required licensing/certification exams.
Able to pass internal technical exams.
High school diploma or equivalent.
Able to work a 40-hour (minimum) work week.
Willing to work minimal overtime as needed.

Responsibilities

Introduce and educate existing or potential customers on services that best benefit their needs and enroll them in those services.
Generate leads and appointments through telephone conversations.
Work lead-generating programs created by the corporate Inside Sales Department.
Document interactions and call activity with each customer in the customer relations management system.
Answer inbound calls for scheduling, billing, or problem resolution.
Sell additional services to existing and former customers by phone.
Provide administrative support to service centers by answering phones, scheduling services, and managing payment data.