Inside Sales Representative - Plumbing Supply

Plimpton & Hills Corp Inc • Meriden, CT

2d • Onsite

About The Position

We’re hiring an Inside Sales Representative to support plumbing contractors and customers from our Meriden, CT branch. This role is ideal for someone with sales experience and a background in plumbing or the trades who enjoys helping customers find the right products, solving problems, and building strong relationships over time. In this role, you’ll manage incoming calls, process orders, and serve as a trusted resource for plumbing products — while also identifying opportunities to recommend additional materials and solutions that help customers complete their projects efficiently. This is a relationship-driven role focused on supporting customers and providing product guidance — not a high-pressure cold calling position. This is a full-time position based at our Meriden, CT branch located at 300 Research Parkway.

Requirements

• Previous sales experience required, preferably in a plumbing, supply house, or related environment
• Strong communication and customer service skills
• Ability to work efficiently in a fast-paced environment
• High school diploma or GED required

Nice To Haves

• Hands-on plumbing experience, trade school training, or apprenticeship experience strongly preferred
• HVAC knowledge is a plus

Responsibilities

• Provide professional, timely support to customers primarily over the phone
• Answer incoming calls related to product inquiries, pricing, availability, and order status
• Accurately enter and process customer orders
• Build strong relationships with contractors and customers through consistent service and reliability
• Understand customer needs and recommend appropriate plumbing products and solutions
• Identify opportunities to suggest additional or complementary products to support project success
• Follow up on customer inquiries and leads via phone and email
• Collaborate with internal teams to ensure customer needs are met
• Maintain working knowledge of plumbing products and applications (HVAC knowledge is a plus)
• Meet established performance and sales goals

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan with company match
• Paid time off
• Paid holidays
• Opportunities for professional development and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED