Inside Sales Representative

Lansing Building Products Recruiting Team•Jonesboro, AR

About The Position

Lansing Building Products is seeking an Inside Sales Representative to provide service to customers and support sales of windows and other exterior building products. The representative serves as the primary contact for customers visiting the showroom, responds to customer inquiries by phone, processes orders, and prepares quotes from architect plans. The role also involves using a nationally linked inventory management system to fulfill orders and maintain inventory control, and assisting in the warehouse with loading and unloading materials as needed. The position calls for a customer-focused, goal-oriented team member who can work both independently and collaboratively, learn Lansing’s products and services, and uphold the company’s values of respect, service, and excellence. Physical work may include lifting and carrying building-material boxes weighing up to 70 pounds.

Requirements

  • High level of integrity and commitment to customer service.
  • Strong interest in sales and/or retail, as evidenced by previous job experience or education.
  • Ability to work effectively as part of a team and independently with customers.
  • Computer skills, including use of a keyboard and monitor.
  • Goal-oriented and willing to take on new challenges.
  • Ability to lift and carry boxes of building materials weighing up to 70 pounds.
  • Strong communication and interpersonal skills.

Nice To Haves

  • Prior sales experience.
  • Knowledge of building principles and products.
  • Bilingual Spanish proficiency.

Responsibilities

  • Embody Lansing’s mission and values of respect, service, and excellence.
  • Act as the primary point of contact for customers visiting the showroom.
  • Handle inbound and outbound calls, answer customer inquiries, and process orders.
  • Prepare quotes for windows and other exterior building products based on architect plans.
  • Develop thorough knowledge of Lansing’s products and services to provide exceptional customer service.
  • Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
  • Assist in the warehouse, including loading and unloading materials as needed.

Benefits

  • Medical, dental, and vision coverage.
  • Health Savings Account (HSA) with company contributions.
  • Health Advocate and Employee Assistance Program (EAP).
  • 401(k) with an employer match of 50% up to 15% of salary.
  • Paid vacation and sick days.
  • Tuition reimbursement and training programs.
  • Company-paid parental leave.
  • Company-paid life insurance.
  • Short-term and long-term disability.
  • Paid holidays.
  • Health and wellness program.
  • Volunteer time.
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