Inside Sales Rep - Mission Critical Solutions

Precision Hire • Richmond, VA

9d

About The Position

This role handles inbound rental and equipment inquiries for temporary climate-control and power solutions, turning urgent customer needs into practical equipment recommendations, accurate quotes, and confirmed rentals or purchases. The position serves industrial, construction, facilities, and disaster-response customers from a Tampa-area commercial rental operation.

The representative works closely with inside sales, dispatch, service, logistics, and operations to verify fleet availability, delivery, and turnkey support before making customer commitments. The role uses quoting tools, equipment specifications, and a shared CRM, and reports to the sales leader. There is no independent budget ownership; the representative can influence quote structure, rental duration, and add-on recommendations within approved pricing.

Requirements

• Proven inside or counter sales results in HVAC, equipment rental, industrial distribution, or a similar technical sales environment.
• Ability to translate cooling, heating, dehumidification, or power needs into practical equipment recommendations and accurate quotes.
• Comfort managing a high volume of phone, email, and web inquiries while maintaining response times.
• Working knowledge of CRM pipeline stages, forecasting, and disciplined follow-up.
• Clear written and spoken communication with contractors, facility teams, and emergency contacts under time pressure.
• Willingness to learn load basics, rental terms, and fleet capabilities quickly.

Nice To Haves

• HVAC or rental certification.

Responsibilities

• Convert inbound rental and equipment inquiries into qualified opportunities the same business day, capturing scope, timeline, and decision-maker.
• Prepare accurate quotes for air conditioners, chillers, heaters, dehumidifiers, air handlers, filtration, and related power packages based on site load, duration, and budget.
• Grow repeat and long-term rental revenue by recommending appropriate temporary and purchased equipment to contractors, facility managers, and contingency accounts.
• Confirm equipment availability, delivery, and turnkey support with operations before customers commit.
• Keep the CRM pipeline current and provide a reliable weekly forecast, including win/loss reasons and follow-up dates.
• Prioritize emergency requests during surge periods and provide timely equipment recommendations.
• Coordinate daily with operations to ensure customer commitments match fleet and field capacity.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed