Inside Sales Representative

Nissha•Buffalo, NY

3d•$63,500 - $68,000

About The Position

Nissha Medical Technologies is hiring an Inside Sales Representative for its Business Media team. The role supports designated Business Leadership in retaining and growing business within an assigned territory, maximizing revenue, and increasing profitability through proactive outbound sales efforts. It involves generating business from prospective and existing B- and C-level customers, moving opportunities through the sales pipeline, supporting customer relationships, preparing quotes, maintaining account information, and collaborating with Sales Leadership and other departments. Travel within the assigned territory is required as needed, and periodic travel may be required.

Requirements

Associate degree required.
At least 1 year of sales experience or 2 years of customer service experience.
Excellent verbal and written communication skills.
Proven ability to conduct effective research.
Ability to strategize effectively.
Proven ability to close sales.
Demonstrated ability to prioritize.
Strong time-management skills.
Self-driven and self-motivated, with the ability to complete tasks and gain new business.
Ability to work in a fast-paced environment.
Ability to work constructively and positively with others in a team environment.
Proactive and self-motivated approach to work.
Strong analytical and problem-solving ability and skill.
Strong leadership ability and potential.
Great interpersonal skills.
Ability to communicate appropriately and effectively with customers in a variety of situations.

Nice To Haves

Bachelor’s degree in a related field preferred.

Responsibilities

Conduct outbound sales activities by phone, internet, email, and other internal tools to generate business from prospective and existing B- and C-level customers in assigned target markets, while meeting daily activity goals.
Make customer and prospect calls and consistently meet established expectations.
Research prospective customers to identify effective selling and pricing strategies that support new sales growth.
Identify market needs and opportunities by engaging current customers, following up on leads, and monitoring competitor activity; share insights and recommendations with Sales Leadership.
Drive assigned opportunities to a sale by the estimated close date and move them through the sales pipeline efficiently.
Travel within the assigned territory as needed to support sales initiatives, customer relationships, and Sales Leadership.
Communicate with customers using product and company knowledge to address needs, support company objectives, negotiate when appropriate, and respond promptly to leads and inquiries.
Prepare sales quotes and determine discount levels based on customer qualifications, needs, and company requirements.
Maintain current product and company knowledge to respond accurately and effectively to customer questions.
Collaborate with Sales Leadership on sales strategies informed by customer feedback and market research, and contribute recommendations to budgeting and related planning processes.
Maintain rolling account information in the pipeline system and supporting tracking methods, including Quarterly Business Reviews and Annual Review Meetings.
Coordinate with other departments regarding order placement, customer complaints, product information, and related issues.
Work with Customer Service as needed to address customer needs and concerns.
Identify and recommend process improvements when opportunities arise.
Represent Nissha Medical Technologies / Graphic Controls professionally with internal team members, customers, and prospects.
Perform other duties as assigned.
Travel periodically as required.