Inside Sales Representative

Applied Technology Services•Middle River, MD

11d•Remote

About The Position

Applied Technology Services (ATS) is seeking a motivated Inside Sales Representative experienced in selling IT hardware, software, cloud solutions, and professional services. This remote role manages inbound sales opportunities, prepares competitive quotations, supports government and commercial procurement requests, and develops relationships with customers, vendors, and distribution partners. It is suited to a detail-oriented, curious, coachable team player who enjoys a fast-paced environment, meets deadlines, and helps customers identify appropriate technology solutions. The representative manages customer requests and daily RFQs, configures and quotes technology solutions, checks compliance with customer and procurement requirements, and coordinates with OEMs and distributors to secure competitive pricing. The role also manages run-rate business, maintains customer and opportunity records in the CRM, and meets quote turnaround SLAs of 24–48 hours. ATS describes its culture as collaborative and focused on innovation and customer success, with ongoing learning and career development. The position is remote, with monthly in-person company meetings.

Requirements

At least 2 years of account management or inside sales experience; experience supporting different types of government accounts and contract vehicles is preferred.
Associate or bachelor's degree, or an equivalent combination of education and relevant work experience.
Familiarity with public-sector procurement workflows, guidelines, and client ordering requirements.
Solid understanding of the IT reseller market, distributor tools, and hardware and software configuration workflows.
Proficiency with CRM systems, such as ConnectWise, and Microsoft Office Suite.
Excellent relationship-building, negotiation, and interpersonal communication skills.
Strong organizational skills and ability to respond to multiple procurement opportunities within limited timeframes and deadlines.
Ability to work independently in a remote environment.

Nice To Haves

Experience supporting State, Local Government, and Education (SLED) or Federal procurement processes.
Experience working with IT distributors and OEM partner portals.
Familiarity with technology manufacturers such as Dell Technologies, HP, Lenovo, Cisco, Microsoft, VMware, Fortinet, Palo Alto Networks, or similar vendors.

Responsibilities

Manage customer requests and daily RFQs, preparing quotes and supporting government contract requirements.
Configure, quote, and upsell IT hardware, enterprise software, security products, and maintenance services across customer verticals.
Ensure quoted solutions and vendor bills of materials comply with customer requirements, procurement guidelines, and regulations.
Coordinate with OEM and distributor contacts, using vendor relationships and deal registrations to obtain competitive pricing.
Manage daily run-rate business and maintain accurate customer and opportunity records in the CRM.
Meet quote turnaround SLAs of 24–48 hours to support purchasing cycles and end-of-fiscal-year buying surges.
Develop and maintain relationships with customers, vendors, and distribution partners.