Inside Sales Representative

Elliott-Lewis | Sautter Crane | AA Duckett•Glassboro, NJ
•$55,000 - $75,000

About The Position

AA Duckett is seeking an Inside Sales Representative to support its existing purchasing department and Mechanical Services business. The role works alongside account managers and purchasing teams in a fast-paced environment. Mechanical Services includes commercial HVAC installation; proactive maintenance and service repairs for HVAC systems, boilers, and chillers; and mechanical construction projects. The position handles customer proposals, purchasing and sourcing, delivery coordination, and communication across departments, customers, and vendors.

Requirements

  • Some knowledge of the Mechanical Services, HVAC, and/or plumbing industry.
  • Prior experience in account management or purchasing.
  • Strong verbal and written communication skills.
  • Ability to build relationships.
  • Proven success collaborating across departments to meet business objectives.
  • Team-oriented, flexible, efficient, and a strong communicator.

Nice To Haves

  • Strong skills in Microsoft Word, Microsoft Outlook, and Microsoft Excel.
  • Previous experience with Microsoft Great Plains (Microsoft GP/Microsoft Dynamics).

Responsibilities

  • Receive information from field technicians and prepare repair and installation proposals for customers.
  • Follow up on and track proposals to ensure customer acceptance.
  • Coordinate with dispatch to schedule customer work.
  • Locate parts, materials, and equipment from vendors to meet project needs.
  • Track deliveries and update customers on delivery status.
  • Build vendor relationships to source parts quickly and secure the best pricing.
  • Issue and receive purchase orders.
  • Coordinate scheduled parts deliveries with the Warehouse Manager and confirm shipment contents were received.
  • Manage a high volume of phone calls and emails to coordinate work across departments, customers, and vendors.
  • Communicate roadblocks to appropriate stakeholders to help ensure deadlines are met.

Benefits

  • Competitive base salary.
  • Annual raises.
  • Annual bonuses.
  • 401(k) retirement plan with generous company match.
  • Two weeks of vacation during the first year at entry level, with more earned for greater tenure.
  • Sick pay.
  • Medical/health insurance plans.
  • Dental coverage.
  • Additional voluntary benefits, including several life insurance options, accident insurance, and several disability insurance options.
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