Inside Sales Representative

Riggs Cat•Little Rock, AR

26d

About The Position

The Inside Sales Representative (ISR) is an internal corporate sales role focused on maintaining a continual funnel of opportunities, minimizing sales fluctuations, and growing new business. The position supports machine sales lead development and routing, as well as aftermarket growth. It includes inbound lead response, structured outbound prospecting, and documentation of client and prospect interactions in the CRM. The ISR also participates in sales coverage at the Cat Compact store in Benton, including a Saturday shift of 8 a.m. to noon approximately every 4–6 weeks. This is an inside sales role with minimal overnight travel expected.

Requirements

Ability to respond to client questions quickly and understandably.
Willingness to follow a proven sales process and methodical prospecting approach to generate quality leads.
Comfort making inbound and outbound phone calls.
Willingness to take on an entry-level sales role focused on precision and follow-up, with the potential to enable long-term success.
Willingness to learn and deliver results.
Comfort with performance measurement against targets.
Relentless prospecting perspective, viewing “no” as a step toward “yes.”
Strong troubleshooting instincts in live, deadline-driven conditions.
Comfortable handling questions.
Willingness to treat internal groups, including machine salespeople and aftermarket management, as customers.
Ability to meet the listed physical demands, including occasionally lifting 25 pounds and frequently lifting 10 pounds.

Nice To Haves

Previous prospecting experience.
Demonstrable communication skills.

Responsibilities

Prioritize inbound sales calls and route leads so they are connected with sales representatives quickly.
Make outbound calls according to a prescribed daily format, focused on machine sales and aftermarket sales, including warranty or Client Value Agreements, parts, and service.
Develop leads that meet specific quality criteria and pass them to sales for acceptance and follow-up.
Document prospect and client interactions in the CRM tool as directed, including useful specifics in each entry.
Participate in a rotation of sales coverage at the Cat Compact store in Benton, including coverage for up to one Saturday from 8 a.m. to noon every 4–6 weeks.