Inside Sales Representative

Builders FirstSource•Homer, AK

136d

About The Position

Spenard Builders Supply, owned by Builders FirstSource, is hiring an Inside Sales Representative in Homer, Alaska. The role primarily serves retail customers in person, by telephone, and by email, helping with product selection, pricing, availability, refunds, and exchanges. It includes selling company products and services, preparing estimates and quotes for small projects, entering orders, and scheduling deliveries. The representative also supports customer workshops, store operations, inventory and safety activities, and resolves straightforward customer complaints.

Requirements

High school diploma or GED and six months of sales-related experience, or an equivalent combination of education and experience.
Ability to lift and carry up to 25 pounds frequently and occasionally up to 80 pounds.
Ability to stand or walk for 80% of the day and stoop and kneel throughout the day.
Ability to reach and extend the hands and arms in any direction.

Responsibilities

Provide customer service to retail customers who visit, call, or email.
Assist customers with product selection, pricing, availability, refunds, and exchanges.
Actively sell company products, services, and related items.
Prepare material estimates and quotes for small packages such as stairs, decks, fences, and sheds.
Enter customer orders into the system and schedule product deliveries.
Plan and pace work to meet daily, weekly, project, or team productivity goals.
Participate in coordinating and conducting customer workshops.
Resolve simple customer complaints and forward more complex issues to senior staff.
Assist with store housekeeping, signage, stocking, inventory control, and related activities.
Follow safety procedures, attend required safety meetings, and recommend improvements to safety procedures.