Inside Sales Representative

Cornerstone Building Brands • New Braunfels, TX

3d • Onsite

About The Position

Cornerstone Building Brands (Mueller location) is hiring an Inside Sales Representative for its New Braunfels, Texas branch. The representative serves as a project manager for Mueller Inc., coordinating customer support from quote through delivery. Before the sale, the role involves educating customers, understanding and interpreting project requirements, developing project specifications, providing quotes, and obtaining contracts and deposits. After the sale, the representative enters sales orders and coordinates with technical services, manufacturing, and delivery.

The position generates estimates and sales for metal building systems, residential metal roofing, and components; manages customer issues after delivery; ensures compliance with pricing guidelines and procedures; and serves as the customer’s point of contact and liaison with the company. The job is 100% office based.

Requirements

• High school diploma or GED required.
• Strong customer service and interpersonal skills.
• Detail orientation and organizational skills.
• Strong professionalism and work ethic.
• Sufficient personal computer and business software application use capabilities.
• A combination of education and experience may be qualifying.

Nice To Haves

• A minimum of three years of experience in a sales- or service-oriented industry is preferred.

Responsibilities

• Generate professional project estimates and sales of metal building systems, residential metal roofing, and components.
• Enter sales orders into software systems and coordinate internal resources to provide customers with products and services in a timely, accurate, and professional manner.
• Manage post-delivery issues, including damages, shortages, delays, changes, and field fabrication methods.
• Ensure sales of products and services comply with proper pricing guidelines, policies, and procedures.
• Serve as the customer point of contact, provide assurance, and maintain positive customer relationships.
• Act as the liaison between customers and the company regarding potential problems and customer requests.
• Analyze and report competitive market information.
• Provide and ensure customer-focused activities, deliverables, and services.
• Educate customers, interpret project requirements, develop project specifications, provide quotes, and obtain contracts and deposits.
• Coordinate sales orders with technical services, manufacturing, and delivery.

Benefits

• Medical, dental, and vision benefits starting on day one for full-time team members.
• Paid time off.
• Paid holidays.
• Flexible spending account (FSA).
• Life insurance.
• Long-term disability (LTD) and short-term disability (STD).
• 401(k).
• Employee assistance program (EAP).
• Discount programs.
• Tuition reimbursement.
• Training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED