Door & Window Inside Sales

Ganahl Lumber Co • Baldwin Park, CA

2d • Onsite

About The Position

Ganahl Lumber Company is seeking a motivated Inside Sales Representative with strong door and window product knowledge to support residential walk-in business and provide exceptional customer experiences at the counter. The role serves as a first point of contact for homeowners, contractors, and remodelers. Using a consultative approach, the representative identifies customer needs, recommends suitable products, and builds relationships that encourage repeat business.

This position is suited to someone who enjoys face-to-face customer interaction in a fast-paced retail environment and wants to contribute to residential projects while building a sales career in the building products industry. The employee may be required to perform additional functions beyond those listed, and the company reserves the right to revise the job description. Employment is at will. Reasonable accommodations may be made, absent undue hardship, to enable employees with disabilities to perform essential functions.

Requirements

• Prior experience in door and window sales or a related building products industry.
• Consultative selling style and a genuine customer-experience-first mentality.
• Excellent communication, organizational, and interpersonal skills.
• Detail-oriented, with the ability to process information quickly and accurately.
• Self-motivated and energetic, with a track record of hitting sales goals.
• Comfortable working in a team environment and contributing to a positive store culture.
• Strong people skills that translate into lasting customer relationships.

Responsibilities

• Greet and engage residential walk-in customers with hospitality and a customer-first mindset.
• Conduct consultative sales conversations to identify needs and recommend doors, windows, and related products suited to each project.
• Write quotes, process orders, and manage follow-up accurately and efficiently to ensure a smooth handoff to installation or delivery.
• Build long-term relationships with walk-in customers and convert one-time buyers into loyal accounts.
• Collaborate with Outside Sales, management, and the operations team to provide seamless customer experiences.
• Stay current on product knowledge, industry trends, and promotions, including energy efficiency, modern designs, and smart-home options.

Benefits

• Competitive pay with excellent earning potential.
• Full benefits package.
• Comprehensive product training and ongoing support.
• Opportunity to grow within a company that values integrity and teamwork.
• Supportive, high-performing team environment backed by strong operations and outside sales partners.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed