Inside Sales Representative

QXO•Seattle, WA

13d•$24 - $36

About The Position

The Inside Sales Representative provides exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and customer relationship development. The role is a primary point of contact for contractors, builders, homeowners, and commercial customers, assisting with product selection, pricing, order processing, and project support. Working with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the representative helps ensure orders are completed accurately and efficiently while delivering an outstanding customer experience.

Requirements

Previous front-line customer service and sales experience.
Ability to effectively communicate and follow up with customers, vendors, team members, and management.
Eagerness and ability to learn and retain substantial product information.

Nice To Haves

Industry experience with construction or building materials.
Spanish bilingual proficiency.

Responsibilities

Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
Plan and implement telemarketing and prospecting objectives.
Coordinate order delivery and pickup with operations teams.
Provide support to the Outside Sales team.
Adhere to pricing guidelines and customer financial services policies.

Benefits

401(k) eligibility with employer match.
Medical insurance and prescription drug coverage.
Vision and dental benefits.
Life and disability insurance.
Paid time off and paid sick leave, with 15 days of paid time off accrued during the first year and increased accruals after five years of service.
Eight paid holidays and three floating holidays per year.
Parental leave.
Annual safety shoe allowance.
Paid training and certifications.
Legal assistance and identity protection.
Pet insurance.
Employee assistance program (EAP).