Inside Sales Representative

American Cruise Lines•Sandy, UT

About The Position

American Cruise Lines is seeking a proven sales professional to sell cruises to customers who have already expressed interest. The role handles inbound inquiries and makes outbound calls to warm leads, guiding customers from initial contact through booking. Travel or cruise experience is not required. The position offers a $31K hourly base plus uncapped commission, with average annual total compensation of about $80K and approximately 50% of sales representatives earning $100K or more. It is full-time and includes paid sales training and ongoing coaching.

Requirements

  • 2–4 years of successful sales experience with a proven track record.
  • Demonstrated ability to meet or exceed sales goals.
  • Strong closing, communication, and phone skills.
  • Competitive, self-motivated, and driven to earn based on performance.
  • Strong follow-up, organization, and time-management skills.
  • Excellent attendance and punctuality.
  • Strong computer skills and ability to learn new systems.

Nice To Haves

  • Travel, cruise, or call-center experience is a plus, but not required.

Responsibilities

  • Handle inbound calls from customers interested in cruising and convert opportunities into bookings.
  • Build rapport, identify customer needs, recommend appropriate itineraries, overcome objections, and close sales.
  • Make outbound calls to warm leads, including initial outreach and follow-up, with a minimum of 100 outbound calls per week.
  • Manage a high volume of sales opportunities while providing an exceptional guest experience.
  • Meet and exceed individual sales goals.

Benefits

  • Health benefits
  • Dental benefits
  • 401(k) benefits
  • Paid sales training
  • Ongoing coaching
  • Uncapped commission
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