Inside Sales Representative
About The Position
Southeast Pump Specialist, Inc. serves Georgia, South Carolina, North Carolina and Florida. We specialize in industrial pump repair and are a distributor for pumps, mechanical seals and mechanical packing. Southeast Pump operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Requirements
- 2+ years of inside sales, customer service, industrial sales, or related experience preferred.
- Strong mechanical aptitude and willingness to learn technical products.
- Ability to read and understand basic technical specifications, drawings, and product literature.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management skills.
- Ability to prioritize multiple customer requests and deadlines.
- Strong attention to detail and accuracy.
- Proficiency with Microsoft Office and the ability to learn CRM/ERP systems.
- Ability to work effectively both independently and as part of a team.
Nice To Haves
- Experience with industrial pumps, rotating equipment, mechanical equipment, fluid handling, or a related industry is a plus.
Responsibilities
- Respond promptly to customer inquiries by phone, email, and other communication channels.
- Develop strong relationships with customers by understanding their needs, applications, and purchasing requirements.
- Identify sales opportunities and proactively follow up on quotes, leads, and customer requests.
- Support outside sales representatives with customer communication, quotations, product information, and order management.
- Maintain regular communication with customers throughout the sales process.
Benefits
- Medical, Dental and Vision insurance (among other plans)
- competitive 401(k) matching program
- career growth opportunities
- employee referral program
- paid time off and holidays
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
