Inside Sales Representative

Ferguson Enterprises • Apex, NC

26d

About The Position

Ferguson is hiring an Inside Sales Representative to support customers, solve problems, and learn the business. The role works with Sales associates to identify suitable products and solutions, provide personalized customer service, prepare quotations and accurate sales orders, coordinate deliveries, and respond to sales calls and customer concerns. The schedule is Monday through Friday, 7:30 a.m. to 5 p.m.

Requirements

• 1–3 years of sales and/or customer service experience.
• Strong sales skills, including the ability to upsell.
• A proven track record of responding quickly to customer needs and making timely decisions.
• Ability to react well in a fast-paced environment and follow through on commitments.
• General digital literacy, including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

Nice To Haves

• 1–3 years of Industrial Pipes, Valves and Fitting knowledge preferred.
• Trilogee knowledge highly preferred.
• A highly motivated, customer-service-oriented approach and the ability to build relationships.

Responsibilities

• Work with Sales associates to support customer needs by determining the best products and solutions.
• Provide personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls, provide general information, and address and resolve customer concerns or questions.
• Effectively use the customer relationship management (CRM) system and phone system.

Benefits

• Health, dental, and vision benefits.
• Paid time off.
• Life insurance.
• 401(k) with company match.
• Mental health coverage.
• Gender-affirming and family-building benefits.
• Paid parental leave.
• Associate discounts.
• Community involvement opportunities.
• Bonus or incentive plan eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed