Inside Sales Representative

STERIS Instrument Management Services, Inc. • Birmingham, AL

8d • Hybrid

About The Position

As an IMS Inside Sales Representative at STERIS, you will manage sales and customer activities in an assigned Inside Sales territory. You will work to achieve sales profitability, growth, and account penetration by building relationships, understanding customer needs, selling the Instrument Management Services (IMS) portfolio of services and products, and prospecting for revenue opportunities. This is a hybrid role requiring onsite work at the Birmingham, Alabama office three days per week.

Requirements

• High school diploma.
• Ability to travel overnight up to 25%.
• Must be able to comply with hospital/customer credentialing requirements.

Nice To Haves

• Industry certifications such as IAHCSMM, AORN, CCSVP, or SGNA; alternatively, the ability to obtain a certification in the first year of employment.
• Bachelor's degree.
• One year of sales experience.

Responsibilities

• Spend approximately 75–100% of the time prospecting for new opportunities.
• Collaborate with field sales and sales support teams to identify and close new business.
• Partner with field service teams assigned to the territory, including facilitating introductions with customers.
• Attend customer training events throughout the year, such as Customer Learning Seminars.
• Provide quarterly business reviews, proactive maintenance inspections, departmental evaluations, and in-services to territory accounts, virtually or in person.
• Update the CRM system as required to document customer information, sales activities, and purchase orders.
• Resolve customer service issues, such as delayed repairs and billing issues, and escalate as needed.
• Develop relationships with chapters of industry groups and GPOs within the territory.

Benefits

• Base salary plus incentive compensation program.
• Cell phone stipend.
• Robust sales training program.
• Paid time off and nine corporate holidays per year.
• Healthcare, dental, and vision benefits.
• Healthcare and dependent flexible spending accounts.
• Long- and short-term disability coverage.
• 401(k) with company match.
• Parental leave.
• Tuition reimbursement program.
• Additional add-on benefits and discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED