Inside Sales Representative

Vital Holdings LLC•Grand Prairie, TX
•Onsite

About The Position

Vital Records Control is adding driven inside sales professionals to support its growing national business. This quota-carrying, in-office role owns a territory, manages an active pipeline, and closes business through disciplined daily execution and a team-first approach. The representative prospects, qualifies, and closes new and existing accounts; conducts discovery; presents proposals; negotiates; and works toward weekly, monthly, and annual quotas. The role also requires managing inbound leads and scheduled outbound outreach, setting appointments, following up promptly, and developing expertise in the company's shred-services portfolio. The representative collaborates with outside sales, operations, and customer service to support smooth implementations and a strong client experience, while maintaining accurate CRM records, forecasts, and opportunity documentation. The role is based in Grand Prairie, Texas, and is full-time and office-based, with consistent 40-hour work weeks. Reliable attendance, punctuality, focus, productivity, and responsiveness throughout the workday are required. Compensation includes a base salary plus uncapped commission, with performance-based recognition, training, coaching, and advancement opportunities.

Requirements

  • At least 2 years of experience in a quota-carrying inside sales or account management role, from prospecting through closing.
  • A proven track record of meeting or exceeding sales targets.
  • Excellent communication, consultative selling, objection handling, and presentation skills.
  • Strong organization and time-management skills, with disciplined use of CRM and sales tools.
  • High personal integrity and professionalism, and a team-first attitude.
  • Competitive drive, coachability, and resilience.
  • Reliable daily attendance and punctuality.
  • High school diploma or equivalent.
  • Typing proficiency.

Nice To Haves

  • Experience as a team athlete or other competitive experience that demonstrates work ethic and resilience.
  • Ability to share an example of exceeding quota, including the win plan and metrics.

Responsibilities

  • Prospect, qualify, and close new and existing accounts, including conducting discovery, delivering proposals, negotiating, and meeting weekly, monthly, and annual quotas.
  • Build and manage a territory plan by analyzing funnel metrics, prioritizing high-probability opportunities, and adjusting tactics based on prospect and client feedback.
  • Manage inbound leads, perform scheduled outbound outreach, set appointments, and follow up promptly.
  • Master the shred-services portfolio, develop compelling solutions, handle objections, and communicate value.
  • Collaborate with outside sales, operations, and customer service to ensure smooth implementations and an exceptional client experience.
  • Document activity, forecast accurately, and maintain current opportunity records in the CRM.
  • Address escalations professionally and resolve issues promptly with leadership support.
  • Maintain reliable attendance, punctuality, focus, productivity, and responsiveness throughout the workday.

Benefits

  • Base salary plus uncapped commission.
  • Performance-based recognition.
  • Training and coaching.
  • Advancement opportunities and clear career paths for high performers.
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